What you’ll be doing

• Processing transport orders coming from customers
• Responding to routine customer inquiries concerning service ordered
• Maintaining communication daily with customers and taking action in order to respond to their needs
• Tracking the status of orders in the Transport Management System
• Preparing and monitoring performance appraisal indicators (KPI), describing service level for customers being in charge of, providing appropriate data required for a final KPIs generation and KPI’s regular review
• Creating and maintaining relationships on an operational level between Transport Control Tower members and customers
• Working with variety of tools like: TMS, SAP, SharePoint, BI, Office 365

What you can expect

• 3 months of paid internship with a chance of extension
• Flexible working hours
• Working in a hybrid mode
• English as a main internal communication language
• Possibility to gain business knowledge and practical skills in international, diverse teams
• Amazing events, e.g. after work beer events

We are looking for colleagues who:

• Enjoy international environment
• Have proficiency in MS Office
• Speak German and English communicatively (min. B2 level)
• Have a teamwork approach
• Are available for at least 20 hrs per week
• Quickly put ideas into actions
• Have solid organizational skills, dedication and accuracy